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Our references

“Sodexo is more than capable of meeting our sometimes incredibly complex needs. The Sodexo team has been impeccable in identifying our concerns and tackling them directly and quickly. Their open and honest approach has helped to deliver enhanced service levels. We would be delighted to recommend Sodexo to other organizations.”


Mark Johnston-Wood, Territorial Property Director
The Salvation Army UK and Ireland
 


An expanded assignment within a shared ethical culture
Salvation Army - Sodexo (United Kingdom and Ireland)

Sodexo has been providing Foodservices at Salvation Army social service centers since 1995 and at its Territorial Headquarters (THQ) since 1998.  In 2005, the organization decided to widen the scope of already outsourced services to encompass Facilities Management at the THQ and William Booth Memorial College in London.  After a trial year, Sodexo won the contract, testifying to a 12-year partnership of trust and common ethical principles.

Combining services with cost-cutting and ethical values

To achieve maximum efficiency and rationalize expenditures at the THQ, which houses administration and central services, the Salvation Army asked Sodexo to determine the feasibility of expanded outsourcing.  The one-year trial also involved William Booth Memorial College (WBC), built in 1929 as a home for cadets and their families.  Key specifications included optimized service quality, detailed financial and operational information, compliance with health and safety regulations and a matching ethical culture.

A trial year to ensure a successful transition

Sodexo's open, honest relationship with the Salvation Army team, its ethical and environmental approach to service provision and the smooth transition of contract implementation were rewarded by the signing of a five-year contract in July 2006. Within a year, costs were cut by 500,000 pounds sterling.   In October, the Salvation Army won an award from the Chartered Institute of Purchasing and Supply for “Best Initiative”, largely due to its work with Sodexo.

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People Among our clients...

  • Appalachian Christian Village
    Johnson City, Tennessee (USA)
  • Centro Medico P. Richiedei
    Palazzolo, Brescia (Italy)
  • Christie Gardens
    Toronto, Ontario (Canada)
  • Eichenhöhe Nursing Home (Red Cross)
    Hamburg (Germany)
  • Fondation Caisses d'Epargne pour la Solidarité
    75 sites (France)
  • Fundacion Sociosanitaria de Barcelona
    9 sites (Spain)
  • Grand Hotel Philadelphia
    Rotterdam (Netherlands)
  • Korian
    104 sites (France)
  • Lutheran Social Services
    York, Pennsylvania (USA)
  • Maison de Soins de Bettembourg (Luxembourg)
  • Maison Marie Immaculée
    5 sites, Neufvilles (Belgium)
  • Pension Schloss Kahlsperg in Oberalm
    Salzburg (Austria)
  • Retirement Homes-Stockholm Municipality
    (Sweden)
  • Unitingcare Ageing-Northern Sydney Region
    New South Wales (Australia)
  • Wellwood
    Newport (UK)

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Contact

Send an email to the Corporate Communication Department
 

Key figures 2006-2007

1 worldwide

820
revenues in euros millions

1comma084
revenues in dollars millions

6percentage
share of Group revenues

13comma924
employees 

2comma765
number of sites

(Source: Sodexo)


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